TERMS AND CONDITIONS

TERMS AND CONDITIONS

1. Scope

These Terms and Conditions govern the sale of products through this website to customers located in France and other European Union countries.

By placing an order, the customer confirms acceptance of these Terms.


2. Products

All products sold on this website are physical consumer goods.

Product descriptions, images, and specifications are provided with reasonable accuracy. Minor differences in color, packaging, or appearance may occur due to manufacturing or display variations.

We reserve the right to modify or discontinue products at any time without prior notice.


3. Pricing

All prices are displayed in EUR (€).

Prices include VAT where applicable in accordance with EU regulations.

Shipping costs are clearly displayed before checkout.

We reserve the right to correct any pricing errors.


4. Orders

An order is considered confirmed once payment has been successfully authorized.

We reserve the right to refuse or cancel any order in cases of:

  • Suspected fraud or abuse

  • Incomplete or incorrect information

  • Payment authorization failure

  • Violation of these Terms

Customers will be notified in case of cancellation.


5. Delivery

Orders are processed within 1–3 business days.

Estimated delivery time to France: 5–12 business days.

Delivery times are indicative and may vary due to logistical or customs factors.

Risk transfers to the customer upon confirmed delivery.


6. Right of Withdrawal (14 Days – EU Law)

In accordance with EU consumer protection law, customers have the right to withdraw from their purchase within 14 days of receiving the goods, without providing any reason.

Returned items must be:

  • Unused

  • In original condition

  • In original packaging

Return shipping costs are borne by the customer unless the product is defective.

Refunds are processed within 14 days after receipt and inspection of the returned goods.


7. Defective or Damaged Items

If a product arrives damaged or defective, the customer must notify us within 48 hours of delivery.

Photo evidence may be requested.

If confirmed, we may offer:

  • Replacement

  • Full refund

  • Partial refund


8. Limitation of Liability

Liability is limited to the purchase price of the product.

Nothing in these Terms limits mandatory rights granted under applicable EU consumer law.


9. Data Protection

Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.


10. Governing Law

These Terms are governed by applicable European consumer protection legislation.